Chat Privacy Policy

The University Libraries respect patron privacy and confidentiality, and observe applicable laws, university policies, and professional codes of conduct. As part of routine reference service in a networked environment, the University collects and retains some patron information for network quality control and security purposes. Thus, email and other electronic communications should not be viewed as absolutely confidential; however, the Libraries strive to protect this information to the fullest extent possible. Relevant documents include:

• Ohio Revised Code, section 149.43.2, Release of library record or patron information.
• Wright State University Policy 2001, World Wide Web.
• Wright State University Policy 3002, Responsible Use of University Computing Resources.
• WSU Student Handbook, Responsible Use of Information Technology - WSU Students.
• American Library Association Code of Ethics and related documentation on patron privacy.
• Medical Library Association Code of Ethics.

Wright State University Libraries and OhioLINK

For its Chat Reference Service, the University Libraries use Digi-Net software and systems provided by OhioLINK. As part of its operations, OhioLINK captures information about chat transactions conducted on its computers. OhioLINK posts its privacy policy on its web site.